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The Board is aware of eCase technical difficulties related to document retrievals in the electronic case folder. We are actively working with our ITS resources to resolve the issue. An update will be provided as soon as possible.

Payer Updates What Payers Need to Know

WHAT PAYERS NEED TO KNOW - ARCHIVED UPDATES

April 18, 2024

New maximum weekly benefit rate effective July 1, 2024

The maximum weekly benefit rate will be $1,171.46 for compensable lost time for workers' compensation claims with dates of injury during the period from July 1, 2024, through June 30, 2025.

Read more in a Subject Number 046-1678.

Payer toolkit

The Board is excited to announce a new, one-stop-shop for payers outlining what they need to know about navigating the New York State workers' compensation system.

The new What Payers Need to Know section of the Board's website walks payers through getting started in the workers' compensation system, becoming a trading partner, administering claims, and more.

Read more in notification dated April 1, 2024 .

Enhanced security for accessing OnBoard

Effective March 21, 2024, the Board now requires the use of multifactor authentication (MFA) for accessing OnBoard to protect the personal information and accounts of OnBoard users.

Read more in notification dated March 21, 2024 .

Reminders

Telehealth is now a permanent option in the workers' compensation system. Read more in Subject Number 046-1613, and see our new telehealth webpage for additional information.

Use of the CMS-1500 form is mandatory. Visit CMS-1500 initiative for more details and send your questions to CMS-1500@wcb.ny.gov.

Visit the Board's website for OnBoard training guides, webinar recordings, and other resources.

Efficiency Enhancements is a new communication with tips and best practices on using Board systems, processes, and forms in the most efficient, effective manner. Sign up to receive these, and other updates, straight to your inbox.

The Board is hosting free COVID-19 & workers' comp webinars. The Board has been hosting a series of webinars to aid workers with long COVID workers' compensation claims. Additional dates will be added soon!

The latest versions of several Paid Family Leave presentations are available, including family care, foster care/adoption, military leave, and bonding. Visit the Paid Family Leave website for more information.

Stay Informed!

Check out the Board's Payers Recorded Webinars and Guides web page for past webinars.

To receive notifications from the Board straight to your inbox, subscribe for Board updates .

Archived Updates