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Training: Health Care Providers

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Medical Portal New User Access and Administration

Accessing OnBoard

Dashboard Overview

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Notifications for Updates to Dashboard

Generated Documents

Respond to Request for Further Information (RFI)

Independent Medical Exam Request Notification

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Claim Search

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Request for Decision on Unpaid Medical Bill(s) (Form HP-1.0)

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Medication PAR

DME Submission

Treatment/Testing PAR

Change Confirmation PAR to Variance PAR

OnBoard: Limited Release Q&A Webinar for Health Care Providers - June 2022: Video / Slides
OnBoard: Limited Release Phase Three / Treatment/Testing PARs Q&A Webinar for Health Care Providers - May 2022: Video / Slides
OnBoard: Limited Release Phase Two / Durable Medical Equipment PARs Q&A Webinar for Health Care Providers - April 2022: Video / Slides
OnBoard: Limited Release Training for Health Care Providers – Phase Two / DME PARs – March 2022: Video / Slides
OnBoard: Limited Release Phase One / Medication PARs & Requests for Decision on Unpaid Medical Bill(s) (Form HP-1.0) Q&A Webinar for Health Care Providers & Medical Suppliers – March 2022: Video / Slides
OnBoard: Limited Release Training for Health Care Providers – Phase One / Medication PARs & Requests for Decision on Unpaid Medical Bill(s) (Form HP-1.0) – February 2022: Video / Slides