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Payer Updates What Payers Need to Know

WHAT PAYERS NEED TO KNOW - ARCHIVED UPDATES

August 22, 2023

OnBoard Hits One Million PAR Submissions

We have reached our one millionth prior authorization request (PAR) submission via our new business information system, OnBoard!

Read more in a notification dated August 16, 2023 .

Reminders

Telehealth is now a permanent option in the workers' compensation system. Read more in Subject Number 046-1613, and see our new telehealth webpage for additional information.

Use of the CMS-1500 form is mandatory. Visit CMS-1500 initiative for more details and send your questions to CMS-1500@wcb.ny.gov.

Visit the Board’s website for OnBoard training guides, webinar recordings, and other resources. To continue making OnBoard the best system it can be, we want your feedback! Please take a few minutes to complete this brief OnBoard survey to share your experience thus far and any additional input you have to further improve the system. This survey will be available through August 31, 2023.

The Board is hosting free COVID-19 & workers’ comp webinars. The Board has been hosting a series of webinars to aid workers with long COVID-19 workers’ compensation claims. Additional dates will be added soon!

The latest versions of several Paid Family Leave presentations are available, including family care, foster care/adoption, military leave, and bonding. Visit the Paid Family Leave website for more information.

Stay Informed!

Check out the Board's Payers Recorded Webinars and Guides web page for past webinars.

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Archived Updates