Changing a Grant-in-Part or Denial to a Grant
After the Level 1 or Level 2 reviewer submits a grant-in-part or denial for any PAR type except Medication, the reviewer can change the response from a grant-in-part or denial to a grant. Changing the response can only be done for administrative, jurisdiction, or IME related denials. This can be done by the Level 1 reviewer until the Level 2 reviewer has submitted a response. It can be done by a Level 2 reviewer until the time that the Level 3 (Board’s Medical Director’s Office) issues a Notice of Resolution.
A medical denial will not allow a response to be changed.
To change the PAR response, go to Submitted eForms.
![Submitted eForms](/onboard/training-payers/changing-par-response/images/01-submitted-eforms.png)
Select the PAR ID link in the eForm Details column.
![PAR Details Page](/onboard/training-payers/changing-par-response/images/02-par-details-page.png)
On the PAR Details page, select the Actions button on the top right and select Change Response.
![Change Response Button](/onboard/training-payers/changing-par-response/images/03-actions-change.png)
Select Grant in the Insurer Response dropdown and answer the additional questions.
![PAR Response](/onboard/training-payers/changing-par-response/images/04-par-response.png)
Answer the claim apportioned question(s).
![Claim Apportionment NO](/onboard/training-payers/changing-par-response/images/05-claim-apportionment.png)
Upload any new supporting documentation that supports the change in the response.
![Document Upload Button](/onboard/training-payers/changing-par-response/images/06-upload-document.png)
Review the details included in the new response. Select Submit.
![PAR Response Details](/onboard/training-payers/changing-par-response/images/07-par-response-details.png)
The confirmation will show that the grant after denial or grant in part has been successfully submitted.
![Grant Confirmation](/onboard/training-payers/changing-par-response/images/08-grant-confirmation.png)
In the Submitted eForms tab, the PAR response will be updated under eForm Name with Grant After Denial or Grant after Grant in Part as appropriate.
![Submitted eForms](/onboard/training-payers/changing-par-response/images/09-submitted-eforms.png)