When claim administrators (workers' compensation insurance carrier, self-insured employer and third party administrator (TPA)) contract with legally and properly organized diagnostic testing networks, injured workers are required to obtain diagnostic examinations and tests from providers affiliated with the diagnostic testing network.
Diagnostic Testing Network Regulations require diagnostic testing networks (DTNs), as well as the claim administrators that use DTNs, to file information with the Board.
To determine if an injured worker needs to use a diagnostic testing network, identify who is administering the claim.
If you do not know who the insurer is, you can use Does Employer Have Coverage to find the name of the employer's insurance carrier. If several insurers are listed for that employer, choose the one who provided coverage during the injured worker's date of injury. Occasionally, the system will identify the insurer for the date of accident as "SELFINS". If this occurs, please call (518) 402-0247 to identify the actual insurer. You may want to contact that insurer to determine if a TPA is administering the claim.
Please contact the Customer Service Toll–Free Number at 1 (877) 632-4996 or DTNfiling@wcb.ny.gov with any questions regarding this program. Contact the WCB Online Services Technical Support Unit if you have technical questions about this page.